#ES02 Gemma Denes, HR Director, Volvo Car

About this video

Gemma Denes, Human Resources Director at Volvo Car UK talks about the importance of Staying Positive. She describes her role, and explains that staying positive is about being self aware and in touch with your feelings, and trying to be optimistic and looking for the positive in things.

She believes that we will all have highs and lows in our lives, and a positive attitude helps us to see opportunities and work for growth and improvement, and it impacts our careers because it affects how our colleagues and customers see us. Her top tip is to personalise communications by always using people's names when talking to them.