Inspiring e-zine Podcast, in conversation with Debbie Palfreyman, Contact Centre Manager at Burrows Motor Company

Nicola Thompson, Inspiring Super Network Manager at the Automotive 30% Club, in conversation with Debbie Palfreyman, Contact Centre Manager at Burrows Motor company.

Debbie details her experiences, thoughts and stand out moments of working through lockdown as a senior member of the management team, including how she adapted to working from home, managed all customer enquiries and the importance of maintaining contact with the call centre team.  

An interesting conversation, much of which will resonate with others who worked through lockdown and will provide an insight to those who were furloughed.

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